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Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using the SignCode web application and website (the "Service"), operated by Sign Stack ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

SignCode is a web-based signage planning tool that enables wayfinding consultants and design firms to define sign taxonomy, place sign codes on architectural floor plans, and generate sign schedules and BOQ documents.

3. Account Registration

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate and complete information during registration.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or other user accounts
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use automated tools to scrape, copy, or extract data from the Service
  • Share your account credentials with unauthorized third parties

5. Intellectual Property

The Service, including its design, code, features, and documentation, is owned by Sign Stack and protected by intellectual property laws. Your project data (sign codes, floor plans, schedules) remains your property. We claim no ownership over content you create using the Service.

6. Subscription & Billing

Paid subscription plans are billed on a monthly or annual basis, depending on the plan selected. Subscription fees are non-refundable except where required by law. We reserve the right to change pricing with 30 days' prior notice. You may cancel your subscription at any time — access continues until the end of the current billing period.

7. Service Availability

We strive to maintain high uptime, but the Service is provided "as is" without guarantees of uninterrupted availability. We may perform scheduled maintenance with prior notice. We are not liable for downtime caused by factors beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law, Sign Stack is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, or business opportunities.

9. Termination

We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request export of your project data before account deletion by contacting hello@sign-stack.com.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by applicable law. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation or, if necessary, through the appropriate legal channels.

12. Contact

For questions about these Terms, contact us at hello@sign-stack.com.

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Structural signage tools.

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